I'm sorry that we can't keep your luggage because our office is only opening from Monday to Friday from 09:00 AM to 05:00 PM. Thus, you can either ask to leave those at your hotel (if possible) and carry a small bag/ backpack for your trip OR you can carry them on the tour. Those can be left  on the car/ at the homestay.

Yes, our office is now based in 62 Vo Thi Sau St, Tan Dinh ward, District 1. If you are staying nearby, we are welcome to have you visit our office and be supported by your travel plan. However, it is not necessary for you to come to our office to book the tour. We currently take reservations via our website, email or by phone. We believe that email exchange is a more efficient way to communicate. If you are in Saigon and prefer talking than typing, feel free to dial (+84) 83439 1331 and have a pleasant chat with Ms. Trung, our Booking Manager.

The maximum group size of our tour is only 8 people. We do make exception for single large parties or cooperated group, please contact us beforehand so we can make necessary arrangements to ensure that you'll have the best experience!

Below is the list of National Public holidays of Vietnam in 2020

Yes, we only offer free hotel pickup and drop off as long as your hotel is located in District 1,3 (some exclusions apply). We kindly request guests staying outside of our pickup areas to either meet us at Saigon Opera House in District 1 for the start of the tour.

We offer a new style of travel experience for those who want to get off the beaten path and really connect with a destination. Our tours to the Mekong Delta are designed to take a different direction to the typical tourist-routes which allows you to see more of the local areas to learn more about what daily life is like for the average Mekong person and in-depth perspectives into the Mekong residents' rural lives by staying with locals in their real homes to see how the locals live, work and eat. The tours include a great mix of exciting activities (boat trip, rowing boat, cycling, cooking, visiting local homes, workshops, markets... etc) WITHOUT shopping stops or tourist traps involved.

Feel like home is what to describe. Simple, basic but is sure to be a lasting memory of your tour. Our homestays are real local homes where you will stay with locals and see how the locals live, work and eat. Private room (is limited) or communal room or multi-share dormitory style. Each room at the homestay is provided Vietnamese mattress, bed sheet, blanket, mosquito net and fan. Bathrooms and toilets (western style) are shared.

You will receive an instant confirmation once you’ve submitted your booking with a 4-digit reference number (please use this number if you need to message us about your booking (helps to keep us organized). However, your booking is only finalized once you reply to our “Booking Confirmation” email which will be sent by our staff. If you don't hear back from us within 24 hours of your booking request, please check your SPAM or JUNK mail folder or contact us again via [email protected] or call us at (+84) 834391331. Thank you!

Cancellation policy:

• 30% cancellation fee for any cancellation made less than 24 hours prior to the tour date since we have to book many services in advance.
• 100% refunded for bookings that are canceled 24 hours prior to the departure.

The weather in Vietnam can vary depending on which part of the country you are in. The Central region and some parts of the North currently receive bad weather such as monsoons, cyclones, and thunderstorms. Also, flooding sometimes occurs as a result of heavy rain. However, weather in the South has a distinct dry season (from November to April) and wet season (from May to October). During wet months, heavy and short downpours usually occur in mid-afternoon. Gratefully the rain showers usually are very short-lived and haven't affected our tours very much in the past few years.

In case, the bad weather occurs near our scheduled departure, we have the authority to cancel our tours to guarantee the safety of tourists. The following cancellation policy will be applied:

• If the cancellation is informed before you leave for the tour, (you have not used any service yet) and we cannot find another date you wish to go on: 100% refund.  
• If the cancellation is informed during the trip (you have already used some services: transportation, tour guide, homestay, boat etc). The fee of these services will be charged and we will refund the remaining amount.

In case you want to cancel the tour in the last minutes due to unpleasant weather BUT our tour still goes out with other clients, the following cancellation policy will be applied:

• 30% cancellation fee for any cancellation made less than 24 hours prior to the tour date since we have to book many services in advance.
• 100% refunded for bookings that are canceled 24 hours prior to the departure.

If you are interested in booking a tour with us, we would recommend you doing so as early as possible to take advantage of our Early Bird Offer. Get great values at a better price when you book our tour(s) at least 3 months ahead of your departure date. Check out our latest travel offers here Although we do accept and welcome last minute bookings (subject to availability), there is no guarantee we will have anything available if you wait until the last minute to try to book.