CONFIRMATION OF BOOKING
When you submit your booking, it does NOT mean your tour is booked. You will receive a confirmation email from our booking staff shortly.
If you don't hear back from us within 24 hours of your booking request, please check your SPAM or JUNK mail folder or contact us again via [email protected] or call us at (+84) 834391331. Thank you!
ESSENTIAL TRIP INFORMATION
1. We only offer free hotel pickup and drop off as long as your hotel is located in District 1,3 (some exclusions apply). Pickup/drop-off outside of this area and airport transfers are subject to extra charges
2. The trip concludes at around 5:00 PM in downtown. Please take this into account when making onward travel arrangements.
3. Although children under five are free of charge. 50% of the adult price will be charged for the second child (if there are more than 1).
ITINERARY DISCLAIMER
Please note that while we operate successful trips in this region throughout the year, some changes may occur in our itineraries due to inclement weather and common seasonal changes to timetables and transport routes. This can happen with little notice so please be prepared for modifications to the route.
Occasionally our itineraries are updated during the year to incorporate improvements stemming from past travelers' comments and our own research.
The order and timing of included activities in each location may also vary from time to time.
TOUR FAQs
What to prepare for the trip?
Bring?
Hat
Sunscreen
A small backpack
Sandals or similar
Mosquito repellent
Wear?
We do not have a dress code for our tours however, dress standards are conservative throughout Asia, especially outside major cities. To respect this and for your own comfort, we strongly recommend modest clothing. This means clothing that covers your shoulders and knees. Loose, lightweight, long clothing is both respectful and cool in the predominantly hot Asian climate.
Is cycling safe and children-friendly?
Yes! Our tour is kid-friendly. We design the tour to be entertained and suitable for guests from 4 years and older.
However, for safety reasons, we do not provide small bikes for young children who are under 12 years of age, as local traffics behavior is quite different from that from the West or developed countries. Children are under 12 are REQUIRED to sit on the back of the bike, baby seat for a bicycle is provided for children from 4-5 years.
What is the riding like?
We cycle mostly on flat concrete paths and small paved, rural roads. Anyone who can reasonably ride a bike can do this ride.
Please note that our tour includes a short cycling trip (around 40 minutes) as a sightseeing activity. It is NOT a cycling type of tour, therefore the bikes which provided on the tour are typical Vietnamese student bikes.
I can not/ do not like riding a bicycle. Do you provide an alternative option?
If you join a small group tour we cannot change the activities out of consideration for our other guests. Therefore, you can instead relax on the hammock or walk around the village while others are on a bike trip.
Otherwise, you will have to take a PRIVATE tour and we will provide a 4o-minute boat trip as an alternative.
Is tipping customary in Vietnam?
Although our trips are inclusive of all costs and we ensure our guides and local staff are paid fairly, if you're happy with the services provided a tip - though NOT compulsory - is appropriate. While it may not be customary to you, it's of great significance to the people who will take care of you during your travels and inspires excellent service. Although can be difficult to source we advise you to carry small notes of local currency each day to make tipping easier.
The following amounts are per person suggestions based on local considerations and feedback from our past travelers:
- Restaurants: Local markets and basic restaurants - round your bill up to the nearest US$1. More up-market restaurants we suggest 10% to 15% of your bill.
- Drivers: You may have a range of drivers on your trip. Some may be with you for a short journey while others may be with you for a few days. We would suggest a higher tip for those more involved with the group, however, we suggest US$1-US$2 per day for drivers.
- Your Tour Guide: We suggest US$3-US$5 per day for your tour guide for outstanding service throughout your trip.
Of course, you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is NOT compulsory and should only be given when you receive excellent service. However, please DO NOT tip with coins, very small denomination notes, or dirty and ripped notes. This is regarded as culturally as an insult.
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